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Terms and Conditions

Service: GhostNumber

Operator: VIV CRYSTAL SRL

Support: support@ghostnumber.app

Effective Date: April 7, 2026

1. Acceptance of Terms

By accessing or using GhostNumber, you agree to comply with these Terms and Conditions. If you do not agree with these terms, you must not use the service.

2. About the Service

GhostNumber is a virtual phone number and call management platform that allows users to:

GhostNumber is designed for calling functionality only and does not provide messaging or SMS communication services, except for verification codes required for account security.

3. Account Registration

Users are responsible for maintaining the security of their account credentials and for all activity associated with their account.

False information, impersonation or unauthorized account access is strictly prohibited.

4. Phone Verification

Phone verification may be required in order to access certain platform features.

Verification messages are used exclusively for security and authentication purposes.

5. Virtual Numbers

Virtual numbers provided through GhostNumber remain the property of telecommunications providers and may be reassigned, changed or released.

Users do not acquire ownership rights over virtual numbers.

6. Call Functionality

GhostNumber uses third-party telecommunications infrastructure to connect and manage calls.

Call quality, routing and availability may vary depending on carriers, providers, region and network conditions.

GhostNumber does not guarantee uninterrupted service availability.

7. Billing & Subscriptions

Some platform features may require an active subscription or paid usage.

Billing is processed through third-party payment providers.

Users are responsible for maintaining valid payment information.

8. Refund Policy

Payments for used services, active subscriptions or consumed usage may not be refundable unless required by applicable law.

9. Acceptable Use

Users agree not to use GhostNumber for:

We reserve the right to suspend or terminate accounts involved in prohibited activities.

10. Service Restrictions

Certain destinations, premium numbers, emergency numbers or high-risk calls may be restricted or blocked.

11. Number Expiration

Virtual numbers may expire or be released after subscription cancellation, inactivity or unpaid balances.

Released numbers may not be recoverable.

12. Data & Privacy

Use of the platform is also governed by our Privacy Policy.

GhostNumber may process account information, technical data, call metadata and billing information necessary for operating the service.

13. Security

We implement reasonable technical and organizational security measures, but no system can guarantee complete security.

14. Service Availability

The platform may be temporarily unavailable due to maintenance, provider issues, technical failures or events outside our control.

15. No Emergency Services

GhostNumber is not an emergency telecommunications service and must not be used for emergency calls such as 911 or 112.

16. Limitation of Liability

GhostNumber and VIV CRYSTAL SRL are not liable for indirect damages, service interruptions, call failures, lost numbers, lost business opportunities or data loss resulting from use of the platform.

17. Changes to Terms

We may update these Terms and Conditions at any time.

Continued use of the service after updates constitutes acceptance of the revised terms.

18. Contact Information

Operator: VIV CRYSTAL SRL

VAT ID: 17485245

Trade Register No.: J2005001281351

EUID: ROONRC.J2005001281351

Incorporated: April 14, 2005

Email: support@ghostnumber.app