Privacy Policy

1. Introduction

This Privacy Policy explains how GhostNumber collects, uses, stores and protects personal data when users access and use the platform.

GhostNumber is operated by VIV CRYSTAL SRL and is designed to provide virtual number and call management services while respecting user privacy and applicable data protection regulations.

2. About the Service

GhostNumber allows users to create an account, verify a phone number, receive a virtual number and manage calling activity through the platform.

The platform is focused on call functionality only and does not provide messaging or SMS communication services, except for verification codes required for account security.

3. Information We Collect

• Email address and account credentials
• Phone verification information
• Virtual number assignment details
• Call metadata such as duration and timestamps
• Billing and subscription information
• IP address and browser/device information
• Security and fraud prevention logs

4. Phone Verification

GhostNumber may send one-time verification codes by SMS to confirm account ownership and improve security.

We do not send promotional SMS campaigns or marketing messages.

5. How Data Is Used

• Providing and maintaining the service
• User authentication and account protection
• Call routing and platform functionality
• Subscription and billing management
• Security monitoring and abuse prevention
• Compliance with legal obligations

6. Legal Basis

Depending on the jurisdiction, data processing may be based on contractual necessity, legal obligations, legitimate interests or user consent.

7. Call Information

GhostNumber processes technical call information required to establish and manage phone connections.

GhostNumber does not record phone call audio.

8. Third-Party Services

We may work with infrastructure providers, payment processors and telecommunications partners necessary for operating the service.

Personal data is never sold to third parties.

9. Data Retention

Data is retained only for as long as necessary to operate the platform, comply with legal obligations, resolve disputes and prevent abuse.

10. User Rights

Users may request access, correction or deletion of personal information where applicable by law.

Requests can be submitted to support@ghostnumber.app.

11. Security

GhostNumber uses reasonable technical and organizational measures designed to protect user information and platform security.

12. International Processing

Data may be processed on servers located in multiple jurisdictions depending on infrastructure providers and service availability.

13. Service Availability

GhostNumber is not an emergency telecommunications service and must not be used for emergency calls.

14. Policy Updates

We may update this Privacy Policy periodically. Continued use of the service after updates constitutes acceptance of the revised policy.

15. Contact Information

Operator: VIV CRYSTAL SRL

VAT ID: 17485245

Trade Register No.: J2005001281351

EUID: ROONRC.J2005001281351

Incorporated: April 14, 2005

Email: support@ghostnumber.app