Get US Number Support
Need help with Get US Number, International Number, wallet balance or eSIM data? Contact us at support@ghostnumber.app.
Fastest support message:
include your account email, phone number used for verification, device type, country, and a short description of the issue.
US Number
- Use this service for a dedicated US virtual number with calls, SMS, contacts and call history.
- If your package expires, renew inside the app as soon as possible to avoid number release.
- For call or SMS issues, send the time, destination number and screenshot if available.
International Number
- Verify your real mobile phone before using forwarding.
- Keep enough wallet balance for incoming forwarding and outgoing calls.
- If a call does not start, check wallet credit, destination format and current service availability.
- If the wallet balance is too low, the app may block or end calls to prevent unpaid usage.
eSIM Data
- Check that your device supports eSIM before purchase.
- Install the eSIM using the QR code or device installation flow shown in the app.
- Turn on data roaming for the eSIM when the plan or country requires it.
- eSIM availability, price and validity depend on destination and provider coverage.
Payments
Mobile purchases may be handled through Apple App Store or Google Play. Web app purchases, when available, may use the payment method shown during checkout.
Legal pages
Please read the Privacy Policy and Terms of Service for account, payment, number, wallet and eSIM rules.